Privacy Policy
Last updated: January 1, 2025
1. Introduction
NutraForge Technologies Inc. ("NutraForge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
Personal Information
When you create an account, we may collect:
- Name and email address
- Date of birth, gender, height, and weight
- Health and fitness goals
- Dietary preferences and restrictions
- Payment information (processed securely by third-party payment processors)
Usage Data
We automatically collect certain information, including:
- Meal logs and nutrition data you input
- App usage patterns and feature interaction
- Device information (type, operating system, unique identifiers)
- Log data (IP address, access times, pages viewed)
3. How We Use Your Information
We use your information to:
- Provide and maintain our Service
- Personalize your nutrition insights and recommendations
- Process transactions and manage subscriptions
- Communicate with you about updates, features, and support
- Improve our AI models and Service accuracy (using anonymized data)
- Ensure the security and integrity of our Service
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in these circumstances:
- Service Providers: With trusted third parties who assist us in operating the Service (e.g., payment processors, cloud hosting)
- Legal Requirements: When required by law or to protect our legal rights
- Anonymized Data: Aggregated, de-identified data that cannot be used to identify you may be used for research and product improvement
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest (AES-256)
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure cloud infrastructure with leading providers
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability (export your data)
- Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@nutraforge.ca.
7. Data Deletion
You can request deletion of your account and all associated data at any time. For full step-by-step instructions, what is deleted, what is retained, and how to request deletion without the app, see our dedicated Account & Data Deletion page.
In summary, you can:
- Use the "Delete Account" option in the app settings, or
- Email us at privacy@nutraforge.ca
We process deletion requests within 30 days and permanently remove your personal data from our active systems. Some data may be retained in anonymized form or in encrypted backups for up to 90 days before permanent deletion.
8. Cookies and Tracking
Our website uses essential cookies to maintain functionality. We do not use advertising cookies or tracking pixels. Analytics cookies, when used, are privacy-focused and do not identify individual users.
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
NutraForge Technologies Inc.
St. John's, Newfoundland and Labrador, Canada
Email: privacy@nutraforge.ca